We exclusively serve the condominium sector, which allows us to deeply understand our clients and their needs. This dedicated focus ensures that we consistently deliver high-quality, specialized service that stands out in the industry.

We specialize exclusively in working with condominium corporations, HOAs, stratas, and residential properties, which allows us to deliver superior quality tailored to your specific needs. Our primary focus is on providing high-quality meeting summaries for board meetings, owners' meetings, and other meeting types.

Our billing is on a per-meeting basis with no long-term contract required, so your board can use our services without any long-term commitment, allowing you to try us out risk-free. Our rates are competitive and are easy to understand. Contact us with your meeting details for a free quote and more information about our best-in-class services.

Yes! We provide action item lists at no extra cost because we believe in keeping our pricing straightforward and easy to understand. If revisions are needed, we're happy to make adjustments based on clear instructions until you’re satisfied. However, our minutes are usually approved as presented!

Under most circumstances, we deliver meeting minutes within 3 to 7 business days. We also offer in-person minute-taking for an additional fee and subject to availability, though we recommend virtual minute-taking for greater availability and consistency.

The time required can vary greatly—from 2 hours to 10 hours—depending on the length and clarity of the meeting and the quality of the materials provided. However, our pricing is consistent and is only affected by the actual duration of the meeting, not the time taken to create the minutes.

We strive for consistency by assigning a primary minute taker to your property, along with two dedicated backups, ensuring a smooth and familiar experience for every meeting.

Our staff members sign NDAs that cover all client information, ensuring confidentiality and careful protection of your data. We also retain a copy of the minutes for your future needs, although it remains the client’s responsibility to maintain their own records.

We understand that plans can change, and we do our best to accommodate your needs. Our booking confirmation email outlines some cancellation terms that only apply close to the meeting date, and we strive to keep any cancellation fees to a minimum. We know that sometimes things just happen!

Not at all! We’re completely independent and work with all management companies on an equal footing. Our goal is to provide top-notch service for every manager, and every condominium.

Minutes On-Time was founded in 2017 by Tim Bolivar, who remains actively involved in the daily operations. Tim is a seasoned expert in the condominium sector, having previously served as a Registered Condominium Manager before dedicating himself full-time to providing exceptional meeting services to condominium communities. He also serves as the Secretary on the Board of Directors of CAI Canada, an organization dedicated to education, resources, and advocacy in the condominium industry.